In this PERSONAL INFORMATION PROCESSING POLICY, we include information of interest such as: the type of data we collect and process; the purposes of the Processing; your rights as a Data Subject; the mechanisms available to enforce your rights as a Data Subject; among other topics. This policy is directed to users, contractors – suppliers, employees – candidates, customers, visitors, and other third parties whose data is subject to processing by this portal; a policy intended to regulate the process of collecting, handling, and processing all personal data carried out by AnunWeb S.A.S with NIT 753.258.124-9 in order to guarantee and protect the fundamental right of habeas data within the framework of the aforementioned regulations.

The website https://usayuda.creditomicasaya.online/ (hereinafter “website”) is owned by AnunWeb S.A.S (hereinafter “the Company”), located at Cra. 25 No. 9 – 89, Bogotá, D.C., with NIT 753.258.124-9 and duly registered in the Chamber of Commerce.

Purpose of Data Collection

This website aims to offer you the best possible service and provide the highest quality for the development of contractual relationships between both parties by collecting your personal data.

The personal data obtained through our website is primarily used for providing services, as well as offering articles, advice, and recommendations for all users.

What Personal Data Do We Collect?

If you complete the registration form or any other form through our website, we store your email address as well as the rest of the information you provide.

If you choose to register through a third party, for example, if you log in via Facebook, you authorize us to use and store the information linked to your account.

When you visit our website, it is possible that we collect information about you through systems that automatically record your IP address, search history, browser, operating system, access times, duration of connection on the web, gender, location, network, and source of traffic. We need this information to understand how our website is used and to report statistics jointly with the providers who manage our website’s technology.

In case you use a mobile device to visit our website, it is possible that we also collect other data such as the type of device you use, your preferences, and your location.

By granting us access to your personal data, you confirm that such data is authentic and accurate, as well as up to date. Likewise, you state that you are authorized to provide us with this data.

Authorization for the Collection, Processing, and Deletion of Your Personal Data

How Do We Obtain Your Personal Data?

By browsing our website, we obtain your personal data by giving you the option to subscribe with your email and confirm acceptance of the privacy and data processing policy. In doing so, you provide us with your free, spontaneous, specific, informed, explicit, and unequivocal consent to carry out the processing of your personal data.

We also automatically obtain your personal data when you visit our website. Additionally, we use tracking tools such as cookies. If you wish to know more about these tools and how to control them, please refer to the Cookies and Tracking Tools section.

Furthermore, we obtain your personal data from third parties, for example, when you log in through the Facebook platform and grant us access to your profile information.

The functions of our website may make use of the properties and settings of your mobile device, which allows us to know your location, IP address, or Wi-Fi network. We use this information to improve and personalize your experience and offer you résumé templates, letter templates, job offers, and other relevant services.

Why Do We Collect and How Do We Use Your Personal Data?

We use your personally identifying information (and, at times, other information that we collect) for several reasons. Your personal data may be used in the following ways:

• To manage the purchase of the products and/or services you request.

• To send you our newsletter with personalized commercial information about the company’s products and/or services via electronic means.

• To respond to inquiries sent by email.

• To conduct market research and help us improve our service offerings and user experience.

• To manage and resolve legal disputes in cases where it is required for regulatory compliance or by law-required investigations.

• To provide you with better service, address your needs, and make your experience on the website more pleasant.

Unless you have opted out of receiving our commercial information, we use your Personal Data to tailor that information to your interests and send it to you.

We may also augment or merge your personal data with data from third parties to better market our services and meet your needs.

We use the search terms you enter to help us refine our search functionality and improve the way we appear in search engines such as Google, Bing, and Yahoo.

Use of Personal Data for Advertising Purposes

If you authorize us by checking the corresponding box on this website, your data will be used in order to send you news, advertising, commercial communications via electronic means, newsletters or information bulletins, and promotions by electronic means about résumé templates, letter templates, and any other product or service offered by the company through its website.

For sending the newsletter, the company employs the double opt-in method, meaning the user can only access the newsletter by clicking on the link sent to their email, thereby activating the newsletter service. Of course, the user can unsubscribe from this service at any time.

Based on website visits and the user’s purchase history, the company may send you individualized advertising and recommend products that might be of interest to you, regardless of the user’s subscription to the newsletter.

In case the user no longer wishes to receive such recommendations and/or personalized advertising, they can unsubscribe by contacting the person responsible at the company indicated in the “Who is responsible for your personal data in the company?” section.

How Long Do We Retain Your Personal Data?

We will retain your personal data as long as we have legal responsibilities in relation to the services we have provided you. We guarantee that if we no longer have any legal reason or obligation to process your personal data, we will either delete it or store it anonymously.

Notwithstanding the above, if you are subscribed to our newsletters with travel news and offers, we will retain your email for that purpose until you unsubscribe.

To unsubscribe, you can contact us via the email or postal addresses provided in the “Who is responsible for your personal data in the company?” section, or by clicking the “unsubscribe” link that will appear in our marketing emails.

Regardless of the retention period, you can request that your personal data be deleted under certain circumstances.

For more information on how to manage your personal data, please refer to the sections “What Are Your Rights?” and “How Can You Control Your Personal Data?” in this privacy policy.

How Does the Company Share Your Data with Third Parties?

We only share your information when you request it, when it is necessary to do business with you and provide you our services, or when it is required by law. We will not sell to anyone non-public information or personal data collected about you on our website.

It is possible that we disclose your personal data if the law requires it, for example, for the application of justice or at the request of authorities. This includes court orders, subpoenas, and orders arising from legal processes or administrative or criminal investigations. We may also disclose your personal data if necessary for the prevention, detection, or prosecution of criminal acts; to prevent other harm; in response to legal action; or to enforce our rights and remedies.

Rights of the Data Subjects

By accepting this Policy, the Data Subjects declare that they have been freely, expressly, and previously informed about the rights granted to them by applicable laws as Data Subjects of their Personal Data, which are outlined below: a. To know, update, and correct their information and Personal Data held by the entity Responsible for Processing or in charge of Processing their information and Personal Data. b. To request proof of the Authorization granted to the Processing Responsible, unless explicitly exempted as a requirement for Processing. c. To be informed by the Processing Responsible or the Processing Agent, upon request, about the use given to their information and Personal Data. d. To file complaints with the competent authorities for any violations of the applicable Personal Data protection regime. e. To revoke the Authorization and/or request the deletion of the information and Personal Data under the terms of this Policy. f. To access their information and Personal Data that have been subject to Processing, upon request to the company, under the terms of the applicable current regulations. For requests made more than once per calendar month, the company will charge the Data Subject requesting the information for shipping, reproduction, and, if applicable, document certification costs. g. Any other right included in the applicable regulations or those that modify or supplement them.

How Does the Company Protect Your Personal Data?

The company implements reasonable procedures to prevent unauthorized access and misuse of personal data. Only authorized personnel have permission to access personal information during the course of their work, always adhering to guiding principles such as the Principle of Purpose, Principle of Accuracy or Quality, Principle of Transparency, Principle of Security, and Principle of Confidentiality.

We will store such information using generally accepted data encryption and storage technology. We use commercial systems and appropriate procedures to safeguard the personal data you provide us. We also employ security procedures and technical and physical restrictions to access and use the personal data from our servers.

Where Do We Store Your Information?

All personal information is collected and stored on servers physically located in Amsterdam (Netherlands) and Chicago (United States of America). In the future, we may relocate these servers to any other country. By providing us with your personal data, you authorize us to transfer and store it in these countries.

In accordance with the applicable legislation of these countries, we will implement all necessary protection measures to safeguard your data, regardless of its location. To this end, appropriate administrative, technical, and organizational security measures are combined, and the necessary legal contracts are formalized to meet these requirements.

How Does the Company Process the Personal Data of Minors Under 18 Years of Age?

The company understands the importance of protecting the privacy of children and adolescents, especially on the Internet. The website is neither designed for nor directed to children or adolescents under 18 years of age. It is our policy not to deliberately collect or maintain information about any person under 18 years of age.

In the event that we detect that we are processing information of any person under 18 years of age without the valid consent of a parent or guardian, we reserve the right to delete it.

Cookies and Tracking Tools

Like many other websites, we use cookies, 1-pixel GIF files (highlighted labels), JavaScript code, and other standard web technologies to collect information for our own use in order to improve the website and its tools.
A cookie is a small data file that we transfer to your computer’s hard drive with the purpose of storing records. You can change your browser settings so that it no longer accepts cookies or to alert you before accepting a cookie, allowing you to refuse it. Disabling cookies may cause the website not to display properly. Consult your browser manufacturer for more information on how to control cookies.

Cookies make it easier for you to use the website, and they give us the opportunity to offer you the option to decide whether or not your personal data should be included in the information processing we carry out, and they allow us to track your browsing on the website so that we can adapt it to your interests. They also allow us to remember your identity and preferences so that we can display content appropriate for you and your interests.

These technologies also help manage our virtual commercial promotion. To promote other websites, we use 1-pixel or transparent GIF files (the “spotlight” technology). Our advertising management partners provide these GIF files, which allow them to recognize a unique cookie in your browser, which in turn allows those advertising to know if our ads were the ones that attracted users to their websites. The cookie was placed by us through our advertising management partners. These partners use your IP address along with these technologies but do not store your name, address, telephone number, or email address. Contact us via email for more information about our advertising management partners or to find out how you can opt out of the use of these technologies.

Although we contract third parties to manage the use of these technologies, the personal data we process is used solely to help us control our own marketing materials and our own websites. These third parties are contractually obligated to maintain the confidentiality of the information and are prohibited from using it for any other purpose.

“Phishing”

We do not request, nor will we at any time request, personal information via an unsecured or unsolicited email or through telephone communication. Identity theft and the practice currently known as “phishing” are of great concern to us. Our priority is to safeguard the information to help you protect yourself from identity theft; we do not sell our services, nor do we request banking or similar information.

Changes to This Policy

This privacy policy may be updated regularly as our services change and grow. We will directly notify you by an efficient and effective means of any substantial changes to these privacy policies regarding the identification of the company, as the party responsible for your personal data, and to the purposes for which your data is processed that may affect the content of the authorization in this document. Other changes will be announced via the privacy link located at the bottom of our homepage. Continued use of the website will imply acceptance of any new conditions. The most updated version of the Privacy Policy can be obtained by clicking the privacy link.

Glossary

For the purposes of applying the conditions contained in these Guidelines, in order to provide transparency to the Data Subject and to make all the terminology here understandable; in accordance with the content of Article 3 of Law 1581 of 2012, the following terms are understood as:

• Authorization: The prior, express, and informed consent of the Data Subject to carry out the Processing of personal data, which must be obtained by any means that may be subject to later consultation.

• Database: An organized set of personal data that is subject to Processing.

• Personal Data: Any information linked or that can be associated with one or more identified or identifiable natural persons.

• Processing Agent: A natural or legal person, public or private, who on their own or in association with others, carries out the Processing of personal data on behalf of the Data Controller.

• Data Controller: A natural or legal person, public or private, who on their own or in association with others, decides on the database and/or the Processing of the data.

• Data Subject: A natural person whose personal data is subject to Processing.

• Processing: Any operation or set of operations on personal data, such as collection, storage, use, circulation, or deletion.

• Public Data: Data considered public including, among others, data related to marital status, profession or occupation, and to their status as a merchant or public servant.

• Privacy Notice: Verbal or written communication generated by the Data Controller, addressed to the Data Subject for the Processing of their personal data, through which they are informed about the existence of the applicable information processing policies, how to access them, and the purposes for which the personal data is intended to be processed.

Last updated on November 2, 2024.